Call Toll Free 24/7 (844) MY-RHYDE
(844) 697-4933

FAQs

Why can’t I book online with my phone?

You can. It is just more difficult depending upon the phone you have. Consider downloading our new app. It will make your life a lot easier!

Can I get a quote over the phone?

Yes, but it is a lot easier and faster using the Get Quote feature on this site.

Can you pick me up now?

We’re really popular and in high demand. We generally require pickup times to be pre-scheduled at least an hour in advance. It is unlikely that there is an available rhyde near you at this moment.

Where do you go?

Rhyde covers the Greater San Diego area, including curbside pickups and drop-offs at San Diego International Airport.

Can you take me to any other airports besides San Diego?

Yes, we will drop you off at any Southern California airport, including John Wayne-Orange County Airport (SNA), Los Angeles International Airport (LAX), Burbank Bob Hope Airport (BUR), Ontario International Airport (ONT), Long Beach Airport (LGB), Palm Springs International Airport (PSP), and the McClellan-Palomar Airport (CLD) in Carlsbad.

Do you go to Mexico?

YES! We will take passengers into Mexico as far South as Ensenada. Note: we DO NOT transport passengers from Mexico into the United States under any circumstances. All trips must originate in the United States.

Are you a taxi?

No, we are a private car service that is more affordable than a taxi. Rhyde accepts pre-arranged trips by reservation only.

Can you take me shopping or to the bank and wait for me?

While we are not a taxi service, we would be happy to take you. Just remember we have a $20 minimum charge, regardless of distance covered, and a $0.60/minute wait time fee in addition to the base rate given in the quote.

Do you offer discounts?

Yes, rhyde runs promotions frequently, including discounts for first-time rhyders and special rates for long distance trips, such as to LAX.

Can I still make a reservation even if I do not have internet handy?

Yes, rhyde has a call center that is open 24 hours a day, seven days a week. They would be happy to make a reservation for you over the phone. Call (619) 341-0042.

Can you pick my kids up from school?

Yes, we have clients who hire rhyde to pick up and drop off their children at school on a daily basis.

Can I request my favorite rhyde driver?

You may, but getting a certain driver will ultimately depend on their availability and work schedule. All of our drivers are top notch!